HiTechCloud API
HiTechCloud APISSL APIDNS APIVNNIC GTLD Registrar APIUtility Endpoints
HiTechCloud APISSL APIDNS APIVNNIC GTLD Registrar APIUtility Endpoints
  1. Support
  • Intro HiTechCloud Api Docs
  • IDN Language Code
  • Utility Endpoints
    • Login
      POST
    • Login SSO
      POST
    • User Request OTP Login
      POST
    • User Login OTP
      POST
    • Logout
      POST
    • Refresh Token
      POST
    • Revoke Token
      POST
  • Clientarea
    • Sign up
      POST
    • User Details
      GET
    • Update User Details
      PUT
    • User Logs
      GET
    • List all portal notifications
      GET
    • List new portal notifications
      GET
    • Acknowledge notification
      PUT
  • Contact
    • Add contact
    • List contacts
    • Contact privileges
    • Get contacts details
    • Edit contact
  • Affiliate
    • Get Affiliate summary
    • Get Affiliate campaigns
    • Get Affiliate commissions
    • Get Affiliate payouts
    • Get Affiliate vouchers
    • Get Affiliate commission plans
  • Billing
    • Account balance
    • List Invoices
    • Invoice Details
    • Apply credit
    • Payment Methods
    • Payment Methods Fees
  • Support
    • List Tickets
      GET
    • Create Ticket
      POST
    • Ticket details
      GET
    • Create Reply
      POST
    • Ticket attachment
      GET
    • Re-open ticket
      PUT
    • Close ticket
      PUT
    • List ticket departments
      GET
    • List News
      GET
    • Get news item
      GET
    • List all knowledgebase categories
      GET
    • Get knowledgebase category details
      GET
    • Get knowledgebase article
      GET
  • Domains
    • List Domains
    • Whois Domain
    • Domain details
    • Domain details by name
    • Get domain nameservers
    • Update domain nameservers
    • Get domain EPP Code
    • Synchronize domain
    • Get domain lock
    • Update domain lock
    • Update domain ID Protection
    • Get domain contact info
    • Update domain contact info
    • Get email forwarding
    • Update email forwarding
    • Update domain forwarding
    • Get domain autorenew
    • Enable/disable domain autorenew
    • Domain availability
    • Available TLDs
    • Order new domain
    • Additinal data for TLD
    • Renew domain
    • Perform WHOIS Lookup
  • Ekyc Domains
    • OCR Recognition
    • Faceid verification
    • Nationalid check
    • Check Url eKYC Status
  • VNNIC GTLD Registrar API
    • Domain Information Service
      • Get all list of domains
      • Get a domain by name
      • Check if the domain contains sensitive keywords
    • Domain Report Service
      • Upload list of fluctuation domains report
      • Upload list of maintain domains report
      • Upload sub-list of maintain domains report
      • Merge all sub-list of maintain domains report
      • Get status of report
    • Registrar Category Service
      • Get all registrars of ICANN
    • Old Place Category Service
      • Get all list of districts
      • Get info district by district ID
      • Get all list of wards by district ID
      • Get all list of provinces
      • Get info province by city ID
      • Get all list of districts by city ID
      • Get all list of wards by city ID
      • Get all list of wards
      • Get info ward by ward ID
    • Place Category Service
      • Get all list of countries
      • Get all list of provinces
      • Get info province by city ID
      • Get all list of wards by city ID
      • Get all list of wards
      • Get info ward by ward ID
  • DNS Manage
    • Register domain nameservers
    • DNS RecordsDNS Records
    • Create DNS Records
    • Update DNS Records
    • Remove DNS Records
    • DNS Records Types
    • Returns the available flags
    • Returns the list of DNSSEC keys
    • Adds the DNSSEC key
    • Remove the DNSSEC key
  • SSL Certificates
    • List SSL Certificates
    • Certificate details
    • Download certificate
    • List available certificates
    • Order new certificates
    • List server software for certificates
  • Services
    • List services
    • Service details
    • List service methods
    • Cancel Service
    • Service label
    • Change service label
    • Manual Service Renew
    • List Billing Cycle
    • Change Billing Cycle
    • Shutdown VM
    • Reset VM
    • Change VM Hostname
    • List IPs
    • Assign IPs
    • List available networks
    • Add Network Interface
    • Get Network Interfaces
    • Update Network Interfaces
    • Remove Network Interface
    • IP Addresses
    • Reverse DNS
    • Update rDNS
  • Cloud Virtual Machine
    • Upgrade Options
    • Upgrade Request
    • List OS templates
    • Resources
    • List VM rebuild templates
    • VM Memory Usage graph
    • List ISO images
    • Mount ISO image
    • Boot Order
    • Enable PXE
  • Cloud Instance
    • List VMs
    • Create VM
    • Get VM Details
    • Destroy VM
    • Resize VM
    • Stop VM
    • Start VM
    • Reboot VM
    • Rebuild VM
    • List VM IPs
    • Assign IP to VM
    • List VM Network Interfaces
    • Reset VM password
    • VM Cpu Usage graph
    • VM Network Usage graph
    • VM Disk Usage graph
    • List Disks attached to VM
    • Resize Disk VM
    • List ISO images
    • Add ISO image
    • List Available IPs
    • Remove IP from VM
    • Reverse DNS
    • Update rDNS
    • Rebuild Network
  • Virtualizor Services
    • List Rebuild templates
    • Suspend VM
    • Unsuspend VM
    • Change SSHKEY
  • Cart
    • List product categories
    • List products in category
    • Get product configuration details
    • Order new service
    • Order multiple services
    • Get order quote
  • DNS
    • List DNS
    • Add DNS Zone
    • List DNS for service
    • Get DNS details
    • Remove DNS zone
    • Add DNS Record
    • Edit DNS Record
    • Remove DNS Record
  • Cloud GPU
    • List VMs
    • Create VM
    • Get VM Details
    • Destroy VM
    • Resize VM
    • Stop VM
    • Start VM
    • Reboot VM
    • Rebuild VM
    • List VM IPs
    • Assign IP to VM
    • List VM Network Interfaces
    • Reset VM password
    • VM Cpu Usage graph
    • VM Network Usage graph
    • VM Disk Usage graph
    • List Disks attached to VM
    • Resize Disk VM
    • List ISO images
    • Add ISO image
    • List Available IPs
    • Remove IP from VM
    • Reverse DNS
    • Update rDNS
    • Rebuild Network
    • Reboot VM
    • Stop VM
    • Start VM
    • Get firewall rules
    • Add firewall rules
    • Remove firewall rules
  • Status
    • Returns a list of all statuses with specific status
    • Returns details of status
  • Dedicated Servers
    • List OS templates and recipes
    • Cancel Diagnostics
    • List Diagnostics templates
    • Diagnostics Status
    • Run Diagnostics
    • List Rescue templates
    • Rescue Status
    • Rescue
    • Cancel Rescue
    • Server Info
    • Update Hostname
    • List IPs
    • Add IP
    • List VLANs
    • IP Details
    • Edit IP
    • Delete IP
    • Reboot
    • Power OFF
    • Power ON
    • List Servers In-stock
  • Hosting Services
    • Reinstal Details
    • Reinstall Server
    • Server Power status
    • Server Bandwidth
    • Reset Server
  • Collocation Services
    • PDU ports
    • PDU Port state
    • Set PDU port status
    • Bandwidth Graph
  • Taxes Information
    • TaxID HKD
    • TaxID HKD
    • Check tax information by MST
  • vCloudStack Public Cloud
    • Rescue VM
    • Unrescue VM
    • Console VM
    • Get VM usage
  • LocationV2
    • Countries List
    • Get State
    • Get City
    • Get City by State Name
  • Schemas
    • Schemas
      • CityDTO
      • CountryDTO
      • DistrictDTO
      • DomainRegistrarDTO
      • DomainRegistrarShortenDTO
      • FluctuationDomainDTO
      • MaintainDomainDTO
      • RegistrarDTO
      • ReportRequestInfoDTO
      • WardDTO
    • RequestBodies
      • MaintainDomainDTOArray
    • Clientarea
    • Affiliate
    • Billing
    • Support
    • Domains
    • DNS Manage
    • SSL Certificates
    • Services
    • Cart
    • DNS
    • Virtualizor Services
    • Cloud GPU
    • Status
    • Dedicated Servers
    • Collocation Services
    • Taxes Information
    • vCloudStack Public Cloud
    • Hosting Services
    • LocationV2
    • Cloud Instance
    • Cloud Virtual Machine
  1. Support

Re-open ticket

Production Environment
https://my.hitechcloud.vn/api
Production Environment
https://my.hitechcloud.vn/api
PUT
https://my.hitechcloud.vn/api
/tickets/{number}/open
Support
Last modified:2025-11-29 22:06:11
OperationId:reopenTicket
Try to re-open closed ticket

Request

Authorization
Provide your bearer token in the
Authorization
header when making requests to protected resources.
Example:
Authorization: Bearer ********************
Path Params

Responses

🟢200OK
Success
This response does not have a body.
Request Request Example
Shell
JavaScript
Java
Swift
curl --location --request PUT 'https://my.hitechcloud.vn/api/tickets//open' \
--header 'Authorization: Bearer <token>'
Modified at 2025-11-29 22:06:11
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